Refund policy

We want you to feel good about every order. If something doesn't work out, we offer a 30-day return window from the date your order arrives.

What's eligible

Opened products are accepted. We just ask that you've used the product as directed rather than most of the bottle. Include your order number so we can move quickly.

What's not eligible

Final sale items, gift cards, and any bundles or gift-with-purchase items marked as non-returnable at checkout aren't eligible for return.

If something's wrong on our end

If your order arrives damaged, defective, or incorrect, contact us right away. We'll cover the cost of making it right, either with a replacement or a full refund.

How to start a return

Email socials@selfbeautyus.com with your order number and the reason for your return. We'll get back to you within 1 to 2 business days with next steps.

Refunds

Once we receive your return, we'll inspect it and confirm your refund. Approved refunds go back to your original payment method within 3 to 5 business days of approval.

Exchanges

The fastest path to an exchange is to start a return on what you have and place a new order for what you want instead. That way you're not waiting on inventory to be released before your new item ships.

Questions before you start a return? Email socials@selfbeautyus.com and we'll help you sort it out.